EasyPC Training refund policy

Cancellations

If EasyPC Training reschedules your course, and you are not satisfied with the offered rescheduled dates, then you may request a full refund.

If you wish to cancel your course, a full refund will be given when cancellation is notified more than 1 week prior to the training date. Otherwise a refund, less an administration charge of $75, will be given.

All refunds are processed within 3 working days of notification of cancellation.

If you wish to defer your course, an administration charge of $50 will be made if the change is notified less than 1 week prior to the original course date.

Where a refund is requested for a cancellation made by the client, any credit card processing fees will be payable by the client.

Please note that there is no refund for same-day cancellations.

Complaints

If you are unhappy with any of our services, please follow our Complaints Procedure.