Microsoft Outlook Beginners


Course Overview

The Outlook Beginners course is aimed at those who have little or no knowledge of Outlook, who want to be able to send and receive emails, create calendar appointments, save contact information and create to-do lists.

Upcoming Course Dates


9.00am to 4.00pm
Brisbane $341 (inc. lunch) Book Online Now >>


8.30am to 3.30pm
Gladstone $341 (inc. lunch) Book Online Now >>


8.30am to 4.00pm
Gladstone $341 (inc. lunch) Book Online Now >>

Course Content

Outlook basics

  • Start Outlook
  • Navigate around Outlook
  • Mail overview
  • Calendar overview
  • Contacts overview
  • Tasks overview
  • Notes overview
  • Folder list overview
  • Shortcuts overview
  • Exit Outlook

The Mail screen

  • Navigate the mail screen
  • Message views
  • Find mail messages

Create a Mail message

  • Open a new mail message
  • Address a mail message
  • Format a mail message
  • Add an attachment
  • Add importance
  • Create an AutoSignature
  • Add an AutoSignature
  • Edit an AutoSignature
  • Save a mail message
  • Edit a mail message
  • Send a mail message

Receive a Mail message

  • Read a message in the reading pane
  • Open a mail message
  • Print a mail message
  • Open an attachment
  • Print an attachment
  • Save an attachment
  • Reply to a mail message
  • Forward a mail message
  • Close a mail message
  • Delete a mail message
  • Recover a deleted message

The Calendar screen

  • Navigate the calendar screen
  • Calendar views
  • Find calendar items
  • Add a new calendar
  • Select a calendar
  • Print a calendar
  • Delete a calendar

Create a Calendar appointment

  • Open a new appointment
  • Schedule an appointment
  • Schedule a recurring appointment
  • Categorise an appointment
  • Set an appointment reminder
  • Save an appointment
  • Edit an appointment
  • Print an appointment
  • Reschedule an appointment
  • Delete an appointment
  • Recover a deleted appointment

The Contact screen

  • Navigate the contacts screen
  • Contact views
  • Find contacts
  • Print a contact list

Create a Contact card

  • Open a new contact card
  • Add a contact picture
  • Categorise a contact
  • Save a contact
  • Edit a contact
  • Print a contact
  • Delete a contact
  • Recover a deleted contact

The Tasks screen

  • Navigate the tasks screen
  • Task views
  • Find tasks
  • Print a task list

Create a Task

  • Open a new task
  • Set a task reminder
  • Categorise a task
  • Save a task
  • Edit a task
  • Print a task
  • Delete a task
  • Recover a deleted task

The Notes screen

  • Navigate the tasks screen
  • Find notes

Create a Note

  • Open a new note
  • Save a note
  • Categorise a note
  • Print a note
  • Delete a note
  • Recover a deleted note

Printable course information


  • Basic computer experience, including keyboard and mouse skills
  • Familiarity with the Microsoft Windows

If you are not familiar with using a computer or Microsoft Windows, the course Introduction to computers, will give you the skills to take this Outlook course.