Course Overview

The Windows and Office Essentials course is aimed at those who have little or no knowledge of working with Windows 10 or Office 2019, and would like to be able to start applications, create folders, copy and move files, search the internet, send and receive emails, create and print basic documents.

Detailed Course Content

Navigate Windows 10

  • Navigate the Start Screen
  • Use Windows Search
  • Turn off the Computer

Work with File Explorer

  • Open File Explorer from Start Menu
  • Open File Explorer from Taskbar
  • Navigate File Explorer

Access Data Storage

  • Types of Data Storage
  • View Storage Devices in File Explorer
  • View Network Connections

Common Apps and Programs

  • The Calculator
  • The Snipping Tool
  • Microsoft Edge
  • Microsoft Office

Work with Windows

  • Minimise a Window
  • View Minimised Window
  • Maximise a Window
  • Resize a Window
  • Move a Window
  • Snap Windows
  • Switch Active Windows
  • Scroll Vertically in a Window
  • Scroll Horizontally in a Window

Work with Folders

  • View Folders
  • Create a Folder
  • Rename a Folder
  • Delete a Folder
  • Copy a Folder to a Different Location
  • Move a Folder to a Different Location
  • View Files and Folders as a List
  • View Files and Folders as Icons

Work with Files

  • View File Type in File Explorer
  • Open a File
  • Create and Save a File using Notepad
  • Copy a File to a Different Location
  • Move a File to a Different Location
  • Rename a File
  • Delete a File

Use the Recycle Bin

  • View and Open the Recycle Bin
  • Restore Items from the Recycle Bin
  • Empty the Recycle Bin

Outlook Overview

  • Outlook Today
  • Mail view
  • Calendar view
  • People view
  • Tasks view
  • Notes view
  • Folders view
  • Shortcuts view

Mail View

  • Folder Pane
  • Reading Pane
  • To-Do Bar
  • Inbox
  • Other mail Folders

Create a Mail Message

  • Open new message window
  • Address a mail message (To, Cc, Bcc)
  • Add a message subject
  • Message body
  • Format a message
  • Check spelling and grammar
  • Attach a document to an email
  • Send an email

Receive a Mail Message

  • Read message in reading pane
  • Open a mail message
  • Print a mail message
  • Preview an attachment
  • Open an attachment
  • Save an attachment
  • Remove an attachment

Reply to a Mail Message

  • Reply to sender
  • Reply to all recipients
  • Forward mail to another person

View Calendars

  • Calendar views
  • View main calendar
  • View other calendars
  • Display calendars side-by-side
  • Overlay calendars
  • Print a calendar


  • Open a new appointment window
  • Schedule an appointment
  • Schedule a recurring appointment
  • Set a reminder
  • Save an appointment
  • Print an appointment
  • Reschedule an appointment
  • Copy an appointment
  • Delete an appointment

Create a Word Document

  • Open Word and Create a New Document
  • Create a New Document from Word

Save a Word Document

  • Save a new previously unsaved document
  • Save (update) previously saved document
  • Save your document in a PDF format
  • Save a copy of your document

Close & Open Existing Documents

  • Close a document
  • Search and open a document from Word
  • Select a recently opened document
  • Open a document from File Explorer

Enter Text into a Document

  • Start a new paragraph
  • Start new line within the current paragraph
  • Shift text across the page
  • Start a new page
  • Show formatting marks

Copy Text to another Location

  • Copy text within the same document
  • Open the Office Clipboard
  • Copy text to another document
  • Copy text to other Microsoft application

Select Text

  • Select a single word
  • Select multiple lines
  • Select a paragraph
  • Select multiple paragraphs
  • Select multiple non-contiguous lines
  • Select the whole document

Insert and Delete Text

  • Insert additional text into a document
  • Toggle Insert and Overtype modes
  • Edit text using Overtype mode
  • Delete text whilst typing
  • Delete text using the Delete key

Apply Font Formatting

  • Apply font formatting
  • Font and Size
  • Bold, Italic and Underline
  • Effects
  • Colours

Apply Paragraph Formatting

  • Apply paragraph formatting
  • Indents and Spacing
  • Alignment
  • Borders and Shading

Bullet Points and Numbering

  • Bullet points and numbered lists
  • Apply the default bullet point style
  • Apply a custom bullet point
  • Search for new bullet point icons
  • Apply the default numbered list style
  • Change the numbered list style
  • Use multiple number levels

Proof your Document

  • Set dictionary language
  • View document information
  • Use the thesaurus
  • Correct an individual spelling error
  • Perform a spelling and grammar check

Set your Document for Printing

  • Set page orientation
  • Set paper size
  • Change page margins
  • Collate documents
  • Printer settings

Printable course information

Microsoft Windows Office Essentials Course Calendar View Availability


  • None